Refund Policy

This Refund Policy ("Policy") outlines the terms and conditions governing refunds for products or services provided by Procept Management Institute LLP ("Company"). By purchasing our products or services, you agree to be bound by this Policy. If you do not agree with any part of this Policy, please refrain from making a purchase.

Thank you for choosing Procept Management Institute LLP as your preferred platform for management and professional courses. We strive to provide high-quality educational content and services to help you enhance your skills and achieve your professional goals. However, we understand that there may be situations where you might need to request a refund. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds:

1.1. Refunds are applicable only to courses purchased directly from Procept Management Institute LLP. If you have purchased a course through a third-party platform, please refer to their refund policy.

1.2. To be eligible for a refund, you must submit a refund request within 7 days from the date of purchase.

1.3. Refunds will be considered for the following reasons:

- Course content or materials significantly differ from the course description.

- You have not attended even a single session for the concerned course.

- Unsatisfactory course quality or delivery that significantly hinders your learning experience.

Non-Refundable Items:

2.1. Certain items are non-refundable. These include, but are not limited to:

- Courses purchased during a promotional period clearly stated as non-refundable.

- Courses for which you have already accessed a significant portion of the content.

- Certification exam fees or third-party charges associated with the course.

Refund Request Process:

3.1. To request a refund, you must submit a refund request by contacting our customer support team at contact@proceptinstitute.com.

3.2. Your refund request should include the following information:

- Your full name and contact details.

- Order or invoice number.

- Course title and the reason for the refund.

- Any supporting documentation or evidence, if applicable.

Refund Evaluation and Processing:

4.1. All refund requests will be thoroughly evaluated by our team.

4.2. We reserve the right to refuse a refund if the request does not meet the eligibility criteria mentioned in section 1 or if the request is deemed fraudulent or abusive.

4.3. If your refund request is approved, we will process the refund within 15 days from the date of approval.

4.4. Refunds will be issued using the original payment method used during the purchase.

4.5. Please note that some payment methods may have additional processing fees or charges that are non-refundable.

Course Completion and Access:

5.1. In case of a refund approval, your access to the course and associated materials will be revoked.

5.2. Any certifications, achievements, or progress made within the course will be invalidated upon refund.

Modifications to the Refund Policy:

6.1. Procept Management Institute LLP reserves the right to modify or update this refund policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please contact our customer support team for further assistance. We are here to help you and ensure your learning experience with us is exceptional.

Thank you for choosing Procept Management Institute LLP for your educational needs!